We appreciate that sometimes companies and organisations can become dissatisfied with the level of service and the quality of maintenance and support which they currently receive from other 3rd-party support providers….

So why put up with it?

In such cases, you can elect to have Netpractise take over the maintenance and support of your legacy systems with our Maintenance Adoption Agreement program.

Typically we will attend site and undertake a survey and audit of your legacy equipment with your estate liaison. This is in order to assess both the functional integrity and life-cycle of the equipment to be covered.

Our Maintenance Adoption Agreements can then simply replace your previous cover, with the benefit of being backed by Netpractise quality and service. Alternatively, with our Premier SLA solutions, agreements may be re-designed specifically to your requirements with additional service and support features and Service Level Agreements.

If you would like to discuss the opportunity for Netpractise to take over the maintenance and support of your estate, please Contact Us today.